Privacy Policy for Align Health – Maryville, Tennessee

Effective Date: 11/25/2025

Thank you for visiting Align Health (“Align Health,” “we,” “our,” or “us”). We are a medical practice located in Maryville, Tennessee, and we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you interact with our website, AlignHealthMaryville.com (“Site”).

By using our Site, you agree to the practices described below.

1. Information We Collect

We may collect certain information when you browse our Site or interact with us online.

a) Information You Provide to Us

You may choose to provide personal information through forms or communications on our Site, including:

• Name
• Email address
• Phone number
• Mailing address
• Preferred appointment dates or provider
• Health-related information you choose to share in request forms or messages

Important: Do not submit sensitive medical details unless explicitly necessary—we will discuss protected health information (PHI) directly with you through secure methods.

b) Information Automatically Collected

Like most websites, we use standard technologies to collect certain data automatically, such as:

• IP address
• Browser type and version
• Device type (desktop, tablet, mobile)
• Pages viewed and time spent on the Site
• Referring website
• Cookies and similar tracking tools

This data helps us analyze usage trends and improve your experience.

2. How We Use Your Information

We use collected information for legitimate business and healthcare-related purposes, including:

• Responding to contact form submissions
• Scheduling or confirming appointments
• Providing information about our services
• Sending reminders or communications you request
• Improving the functionality and performance of our Site
• Ensuring security and preventing misuse
• Meeting legal, regulatory, or compliance obligations

We do not sell your information.

3. Cookies and Tracking Technologies

Cookies help us personalize your experience and understand how visitors use our Site.

You may choose to decline cookies via your browser settings; however, certain features of our Site may not function properly without them.

Our Site does not currently respond to “Do Not Track” signals.

4. Sharing and Disclosure of Information

We may share information only in the following circumstances:

a) Service Providers and Business Associates

We may use third-party vendors to support website operations (such as hosting, analytics, secure form processing, or appointment platforms). If any vendor could access Protected Health Information (PHI), we ensure a Business Associate Agreement (BAA) is in place, as required by HIPAA.

b) Legal or Regulatory Requirements

We may disclose information when required by:

• Federal or Tennessee state laws
• Court orders
• Healthcare regulatory bodies

c) Protection and Security

We may disclose information if necessary to:

• Protect the rights, safety, and property of our practice or our patients
• Investigate potential fraud, security issues, or technical problems

d) Aggregated or De-Identified Data

We may use aggregated data (which does not identify you personally) for analytics or operational improvements.

5. HIPAA and Protected Health Information (PHI)

This website Privacy Policy is not the same as our HIPAA Notice of Privacy Practices (NPP).

If you are a patient, the way we handle your Protected Health Information—including your rights under HIPAA—is described in our official NPP, available:

• At our office
• By request

Your PHI is used only for treatment, payment, and healthcare operations, as permitted by law.

6. Data Security Measures

We take appropriate steps to safeguard both personal information and PHI. Measures include:

• Encrypted connection (HTTPS/SSL)
• Secure servers and firewalls
• Controlled, role-based access for authorized personnel only
• Password protection and authentication safeguards
• Regular data backup and secure retention practices
• Monitoring and auditing of systems when PHI is involved

While no system is completely immune from risk, we are committed to protecting your information with industry-standard security practices.

7. Children’s Privacy

Our Site is not intended for children under age 13. We do not knowingly collect personal information from children. If we learn that such information has been collected, we will promptly delete it.

8. Your Choices and Rights

You may:

• Request corrections to personal information you submitted
• Opt out of non-essential communications
• Disable cookies in your browser
• Request that we limit the information we keep, where legally permissible

If you are a patient, your HIPAA rights regarding PHI are detailed in our NPP.

9. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media, mapping services, or patient portals). We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect:

• Changes in our services
• New legal requirements
• Industry standards
• Website improvements

We will update the “Last Updated” date at the top when changes occur.

11. Contact Us

If you have questions about this Privacy Policy or our information practices, please contact us:

Align Health – Maryville, TN Address: 2732 US Hwy 411 S. Maryville, TN 37801 Phone: 865-681-5277 Email: [email protected] Website: AlignHealthMaryville.com

1. Terms of Service (TOS)

Effective Date: 11/25/2025

Terms of Service for Align Health – Maryville, Tennessee

Welcome to the website of Align Health (“Align Health,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of AlignHealthMaryville.com (“Site”). By accessing or using our Site, you agree to be bound by these Terms.

If you do not agree, do not use this Site.

1. Website Content

The content provided on our Site is for general informational purposes only. It does not constitute medical advice, diagnosis, treatment, or a provider–patient relationship.

Always consult a qualified healthcare professional for medical concerns.

2. Use of the Site

You agree not to:

• Use the Site for unlawful purposes
• Attempt to breach or interfere with the Site’s functionality or security
• Submit false, misleading, or inappropriate information
• Use automated tools (e.g., bots, scrapers) without permission
• Copy or distribute site content without authorization

We reserve the right to restrict or terminate access for violations.

3. No Medical Advice

Information on this Site is not a substitute for medical care. Submitting a contact form does not establish a patient–provider relationship.

4. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of those websites.

5. Intellectual Property

All content on the Site—including text, images, graphics, and logos—is the property of Align Health or is licensed for our use.

Unauthorized copying or reproduction is prohibited.

6. Limitation of Liability

We are not liable for damages arising from:

• Use of or inability to use the Site
• Errors or omissions in content
• Third-party links or services
• Technical issues, viruses, or security breaches

Your use of the Site is at your own risk.

7. Disclaimer of Warranties

The Site is provided “as is” and “as available” without warranties of any kind, either express or implied.

8. Changes to These Terms

We may update these Terms at any time. The updated date will be listed at the top of this page.

9. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflicts of law principles.

10. Contact Information

If you have questions about these Terms, contact us:

Align Health – Maryville, TN Address: 2732 Us Hwy 411 S. Maryville, TN 37801 Phone: (865) 681-5277 Email: [email protected]

HIPAA-Compliant Website Disclaimer

This Website Disclaimer clarifies the limits of online communication and compliance.

HIPAA Website Disclaimer

The information on AlignHealthMaryville.com is for informational purposes only and does not constitute medical advice or establish a patient–provider relationship.

While we take reasonable steps to safeguard information submitted through our Site, online communications are not a fully secure or HIPAA-compliant method for transmitting Protected Health Information (PHI).

To protect your privacy:

• Do not submit sensitive medical details through general contact forms.
• Discuss personal health information only through approved, secure communication channels provided by our office.

For medical questions or to discuss your health, please contact us directly by phone or schedule an appointment.

If you are experiencing a medical emergency, call 911 immediately.

Official Notice of Privacy Practices (NPP)

Required by HIPAA — This is your formal patient privacy document. This version is compliant, original, and tailored for your practice.

Notice of Privacy Practices (NPP)

Effective Date: 11/25/2025 Align Health – Maryville, Tennessee

This Notice describes how your medical information may be used and disclosed, and how you can access this information. Please review it carefully.

1. Our Responsibilities

Under the Health Insurance Portability and Accountability Act (HIPAA), we are required to:

• Maintain the privacy of your Protected Health Information (PHI)
• Provide you with this Notice
• Notify you of any breaches that may compromise your PHI
• Follow the terms of this Notice

2. How We May Use and Disclose Your PHI

a) For Treatment

We may use and share your PHI with healthcare providers involved in your care.

b) For Payment

We may use and disclose PHI to bill and obtain payment from insurance companies or other payers.

c) For Healthcare Operations

We may use PHI to manage our practice, improve services, and conduct quality assessments.

3. Other Permitted Uses and Disclosures

We may also share PHI when:

• Required by law
• For public health activities
• For reporting abuse, neglect, or domestic violence
• For health oversight activities
• For judicial or administrative proceedings
• To avert serious threats to health or safety
• For specialized government functions
• For workers’ compensation claims

We will obtain your written authorization for any other uses not permitted by HIPAA.

4. Your Rights Regarding PHI

You have the right to:

• Inspect and obtain a copy of your PHI
• Request amendments to your health record
• Receive an accounting of disclosures
• Request restrictions on certain uses
• Request confidential communication methods
• Receive a paper or electronic copy of this Notice
• Withdraw authorization at any time (in writing)

5. Changes to This Notice

We may revise this Notice when laws or practice operations change. Revised versions will be available at our office and online.

6. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

• Our practice (see contact below), or
• The U.S. Department of Health and Human Services

We will not retaliate for filing a complaint.

7. Contact Information

For questions about this Notice or your privacy rights, contact:

Align Health – Privacy Officer Address: 2732 US Hwy 411 S. Maryville, TN 37801 Phone: 865-951-4611 Email:[email protected]

Cookie Policy for Align Health – Maryville, TN

Effective Date: [Insert Date]

This Cookie Policy describes how Align Health uses cookies and similar technologies on AlignHealthMaryville.com.

1. What Are Cookies?

Cookies are small text files stored on your device to help websites function, improve performance, and personalize your experience.

2. Types of Cookies We Use

a) Necessary Cookies

Enable core site functions such as navigation and security. These cannot be disabled.

b) Performance / Analytics Cookies

Help us understand how users interact with our Site (e.g., Google Analytics).

c) Functional Cookies

Remember user preferences such as language or form settings.

d) Advertising Cookies

We do not use targeted advertising cookies unless explicitly stated.

3. Managing Cookies

You may control or delete cookies through your browser settings. Disabling cookies may impact certain features of our Site.

4. Third-Party Cookies

Third parties (e.g., analytics providers) may place cookies on your device. We do not control these cookies.

5. Changes to This Cookie Policy

We may update this policy as needed. Changes will be reflected by the “Last Updated” date.

Short-Form Footer Version of the Privacy Policy

Use this version in your website footer or wherever you need a compact summary.

Privacy Notice (Short Version)

Align Health respects your privacy. We collect limited personal information to respond to inquiries, schedule appointments, and improve our website. We do not sell your information. For full details, please review our complete Privacy Policy and Notice of Privacy Practices (NPP). © 2025 Align Health – Maryville, TN.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.